FAQ's

Q: Can I return the item if it doesn't work for me?

No unfortunately, for hygiene reasons we cannot accept returns, however, if you receive  damaged items or wrong items please do let us know within 3 working days and we will be happy to replace the item.

For any enquiries -  You can contact us by sending an email to vestylehub@gmail.com

Q: How do I check the status of my order?

You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located.

Q: Do you provide a quality guarantee for all the products being sold?

Although we try to ensure that you always recieve a good quality product, if you recieve damaged product, contact us immediately. We do provide jewelry care instructions, to make sure your jewelry lasts longer.

Q: How can I get in contact with you?

A: We handle customer service through email. Write to us if you have any questions or concerns. 

Email: vestylehub@gmail.com

You can also connect with us through- 

Instagram: @vestylehub

Q: About the jewelery

We offer a variety of different types of earrings, if you are looking for a specifc type of items (Hypoallergenic, gold plated, 925 silver, etc) please use the search on our website or get in touch with us.

 

Q: How do I order on your website?

A: Simply select the item you like, add to cart or use buy with shop pay. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Checkout is secured by Paypal - Mastercard - Visa - AMEX(based on the payment option chosen)